Burr Oak Bowl

Reviews about Burr Oak Bowl

• 1 / 5

  By Ayesha Abdullah
  I got a great deal from groupon and went one Saturday afternoon with my 3 young children. I called the day before and the manage Vick ((smokey) told me i didnt have to make reservations like the groupon said. Being a great deal I went expecting some type of stipulation, which was, there was league bowling until 10 pm....too late for a 1yr old, 5yr old, and 8 yr old. My 1 yr olds fascination with balls made me want to let them watch the leagues and I ordered a pizza(even upgraded from the 4 slice small pizza to the med pizza because the guy said he couldnt cut it in squares), some jumbo wings for carry out, and even left a small tip. 30 plus minutes later I go to get my pizza and was told "it'll be a few more minutes" He went to the kitchen and made the pizza just then, but made it wrong. My kids only eat cheese and i ordered half cheese half beef. It came out ALL BEEF ( so i had to eat the whole pizza practically by myself).. the guy knew he messed up but didnt say anything to me about it. He tried to remedy it by magically cutting the pizza into squares... thought he couldnt do that??!!.. anyway so i approached Vick and he claimed that he can only make it right, if he was when i did come back to patronize the business with my paid for groupon and offered some free soda (which i told him i didnt really want or need). Here today is Wednesday and my kids and I are back, no Vick in sight but I noticed the female manager, who was there Saturday. I talk to her and she says there is nothing she could do to remedy the situation because he gave me the free soda????? Sorry but that is not the way to keep customers coming back and my kids did not have bowling experience I was aiming for. I wont be going back and its unfortunate but anyone that doesnt care to correct their mistakes dont deserve my money.
  October 02, 2016
• 2 / 5

  By Valerie Newson
  Parking is tight and lot was not salted well after snowfall. Almost fell numerous times. Interior is nice though and updated.
  August 15, 2016